Refund and Returns Policy

Thank you for shopping at Rivella Couture.

If you are not satisfied with your purchase, you may request a return within 7 days of delivery.

Return Conditions

• Items must be unused, unworn, and in original packaging
• Proof of purchase is required
• Used, washed, or damaged items are not eligible

Refund Method & Timeline

After the returned item is received and inspected, refunds are issued to the original payment method within 5–7 business days

Return Shipping Cost

• If the item is incorrect or damaged, Rivella Couture will pay the return shipping cost
• For all other returns, the customer is responsible for return shipping

How to Request a Return

Email us at support@rivellacouture.com
Include your Order Number + Reason for return

Checkout COD

COD Applicable till 5k

Easy 24 hours returns

Return Within 24 Hours

Exchange Available

Extra charges will be applied

100% Secure Checkout

PayPal / MasterCard / Visa